Terms of service

SECTION 1 – OVERVIEW

These Terms of Service (“Terms”) govern your access to and use of the Breach Factor website, products, services, and any content or functionality made available by Breach Factor (collectively referred to as the “Services”). By using the Services you agree to be bound by these Terms.

SECTION 2 – SERVICES

Breach Factor provides cybersecurity products, services, software tools, and related consulting designed to improve security and prevent data breaches. The specific Services purchased or accessed by each client will be determined based on an order form or statement of work referencing these Master Terms and may be subject to additional terms.

We reserve the right to modify, update, or discontinue any of our Services at our sole discretion. We provide no guarantees coverage for specific cyber threats or absolute system security.

SECTION 3 – USE OF SERVICES

You agree not to use the Services for any unlawful purpose or in a way that interferes with others’ use. We reserve the right to terminate or restrict access for any misuse. You agree to respect others’ intellectual property rights and maintain the confidentiality of credentials granted to access the Services.

SECTION 4 – INTELLECTUAL PROPERTY

Breach Factor retains ownership over all aspects of the Services, including software tools, dashboards, reports, and other deliverables. We may provide limited license to clients to utilize certain deliverable during a subscription term.

Clients retain ownership over their proprietary data and content. You grant us limited permission to access, aggregate, store, analyze, or modify your data solely to the degree necessary provide the subscribed Services.

SECTION 5 – CONFIDENTIALITY

Except as compelled by law, we will not share any client data considered confidential with third parties without permission. Confidential data shared between the parties shall not be disclosed publicly or to any other third party without consent or a non-disclosure agreement.

SECTION 6 – WARRANTIES & LIABILITIES

We provide Services using commercially reasonable efforts but cannot guarantee absolute security or that our products will uncover all vulnerabilities and threats. Use of any recommendations or reports is at client’s own discretion.

Our liability arising from Services shall not exceed amounts paid by you over the 12 months preceding the liability event. Neither party shall be liable for indirect damages including loss of business, revenue, or other consequential damages.

SECTION 7 – AGREEMENT CHANGES

We may update these Terms periodically. By continuing use of the Services after updates, you consent. For significant changes, we will notify clients prior to changes taking effect.

SECTION 8 – TERMINATION
Either party may terminate a Service subscription by providing 30 days prior written notice. We reserve right to suspend Services in response to payment issues or violations of these Terms. Post termination, you agree to destroy copies of our software, reports and cease use of our Services. We will make available client data for a period of 30 days post termination, thereafter it may be destroyed.